FREQUENTLY ASKED QUESTIONS
FAQ
Answers to frequently asked questions about framing, prices and our service.
How much does framing cost?
The price of framing depends on many factors – such as size, frame, glass, etc. We can only calculate the price once we have all the necessary information.
You will always be informed about the price of your framing after the consultation.
How long does framing take?
Framing typically takes 2-3 weeks. For custom orders, please allow 4-6 weeks for production.
Do you sell paintings?
In our gallery you will find a diverse selection of paintings by Swiss and international artists. Various art styles are represented.
Do you buy pictures?
No, since we already have a large selection of images, we are not buying any more images.
Do you accept images on commission?
By arrangement, we temporarily accept pictures on consignment and display them in our shop windows.
Do you appraise pictures?
Appraising images is not within our area of expertise.
Do you repair pictures?
We can carry out minor repairs to oil or acrylic paintings, but this depends on the specific case.
Do you repair frames?
We can carry out minor repairs to frames. Whether a repair is possible can only be determined after personally inspecting the damage.
Do you replace broken glasses?
Yes, we offer a variety of high-quality glasses that we can cut to the desired size.
Do you replace broken passe-partouts?
Yes, we offer a wide variety of passe-partouts in different colors and thicknesses, which we cut to the desired size.
Is it possible to come outside of opening hours?
Appointments outside of opening hours are possible upon request. Please contact us by email or phone if you would like to schedule an appointment outside of opening hours.
Do you offer a delivery service?
No, we do not offer a delivery service.
If you would like a delivery, please contact one of the following addresses:
Where can I park?
Two parking spaces are available for our customers.
The parking spaces are located in front of our shop on Gartenstrasse.
Can one learn this profession?
Yes, the training to become a framer and gilder takes four years.
More information can be found on the website of the SVBR (Swiss Association of Picture and Frame Makers):
Are you hanging up the pictures?
No, we do not offer an installation service.
If you require an assembly service, please contact:
Charly Hochstrasser
055 211 22 12
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